SCH-Hotel-Job-Desc---6.03-IT-Support-Officer.docx

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1、JobTitle:ITSupportOfficer职位，电脑房文员Department:Finance部门，财务EffectiveDate:就职日期，()RGANlZATIO、STRuCTURE坦步结构ReportsTo:ITSupport.AssistantManager汇报给t电脑那副经理DirectSuM)rdinates:No干It下Ilt无SCOPE职贵一TheITsupportofficerresponsibleistoassistITSupportManager&ITSupportASSiStantManagerinmaintaininghardwareandsoftwarein

2、cludinginterfacesystemsioensureacontinuoussmoothandtroublefreeoperationofdieholdscomputersystems.电脑房文员的主要职贡是用助电脑部经理和电脑部副经理完成全新软件和硬件的数据处理，包括各交换系统供应技术支持,保证酒店管理系统的正常.高效运作。PRlMARYRESPCNSlRI1.lTIES基本职责1. Sourceoutnewsoftwareandhardwareneweleses(hatnavofuse(othehotel.发觉可能用于酒店的新的硬件软件资源.2. Assistinthesecuri

3、tymaintenanceofthecomputerroomandxotectionofdatadiskettes.帮助维护电脑房电脑的平安的爱护数据磁盘.3. Ensurethatalldailycomputeroperatingproceduresrelatingtoback-ups,storage,etcarefollowed.保证全部电脑程序的精输性，特殊是每天关机、后台数据谕入和保存的平安性.4. Ensurethathardwarearecorrecllvusedandmaintained.确保硬件的正确运用和合理Itt护。5. AssistincomputerIniiningfo

4、rallnewandexistingusers.相助培训全部新的和原有的电脑运用者，6. EnsureIhalcomputeroperatingpoliciesarecompiledwithbyusers.确保全部微机运用者能妨按规程操作07. AssistITSupportManageroaccomplishthe11-SUPPortlcpamcnt,sobjectives.帮助电腑部经理完成电脑部的工作项目.8. Payingfullattentiontohotel.对酒店工作予以足够的电视.9. CommunicatingandlearningeachotherwithITSupport

5、stafftoimproveITskillandoperationexperience.与电脑部其他人员进行沟通和切磋以提高业务水平，增加工作同历。10. PrVVideITsupportIbrlloielin-houseGuesl.为酒店住店客人供应技术支持。11. FollowUpanyMaintenancerequestwithin24hours.24小时跟进修理工作，12. AccomplishingthemaintenanceplanforhotelITfacility,ensurehotelsystemrunningstablyandsecurity.完成酒店信息系统设得的维护支配

6、，确保酒店系统的正常运作。13. CommunicatinganddiscIlSSwithITSupportManagertounderstandthemanagementsdecision,ensureIheCAPSscorearchivehoteltarget.与电脑部员工进行沟通和探讨以确保Xj管理方确定的理解，确保CAPS积分能终达到酒店的要求。14. Pcrlbmianvotherdutiesasrequestedbyimmediatesuperiors.完成主管临时交与的工作内容,15. Hotelhasauthoritytorelocatestaffsjobposition.酒店

7、有权电新支配员工的职位Theabovekeyareas,responsibilitiesandactivitiesNneCltheitemsconsiderednecessarytodescribetheprincipalfunctionsofthejobidentifiedandshallnotbeconstruedasadetaileddescriptionofalltheworkrequirementsthatmavbcinherentinthejoh.以上为电融房文员的基本工作内容及职责范福不应被视为实际中全部工作内容的具体描述，CHARACTERISTICSESSENTIA1.DES

8、IRAB1.EREQUIRED基本要求基本状况PHYSICA1.-GoodHealth身体状况身体健康Height/build;Age;Sex;-18andabove身育I年Ih性别-18岁以上Presentation：Speech:HealthMale行为举止I健康状尻男-Neat良好1.ANGUAGES-English语言良好的英语-Ixallanguage本地本吉QUA1.IFICATIONS/TRAINING-Computerdiploma-计算机专业学历技能培训WORKEXPERIENCE工作阑历-Preferablyin(hesamepositionfor2years.有2Y年相关工作阅历者优先DISPOSITION性格1.eadership;relationships;领导实力】人际关character;potential性格特点；潜朋Cooperative.团队精神Positionattitude.职业看法翔正-IIonesl.诚恳-Integrity.正直Pleasant.开朗乐观-Meiiculousinwork.工作仔细OTHERS其他-Mu5lbeabletoperform24hoursstandby.能好24小时待命Abletoworkunderpressure-能够成受巨大的工作压力-Respectothers&friendly-敬重他人，友善待人