X汽车潜在供应商评估指南.docx

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1、此资料来自：精品资料网()联系电话：020-39603888值班手机：13726808999企业QQ：800003985提供50万份管理资料下载3万集企业管理资料下载130OGB高清管理讲座硬盘拷贝港在供应商评估指南评估范A-Management管理管控B-TechnologyandDevelopment技术与开发C-Quality质量D一Production生产E-Engineering(ProductandProcess)工程(产品和过程)F-1.ogistics/Supply物流与供应G-Sub-supplierManagement分供商管理管控H-CostManagement成本管理管

2、控ScoringGuide打分指南TeamevaluationmustberecordedintoExcelfile.Input.meritsonCOMMENTSpage.团队评价必须用EXCel文件记录，在注释页上输入注释。PointsColorDefinitionEffectonDCprocesses在DC流程颜色表示的定义：0redSupplierdemonstratesneitheradocumentedprocess/procedurenoranappliedpractice.。分红色供应商示范既无文件化流程/程序，又无应用的实例Processwillcertainlycausepr

3、oductfailureand/orunsatisfactory.municationwiththecustomer过程肯定会发生产品缺陷和招致顾客抱怨。1 redDocumentedprocess/procedureexistsbutisin.pleteornotfullyimplemented.1分红色有文件化流程/程序，但不完善或没有完全的贯彻。Processwillprobablycauseproductfailureand/orunsatisfactory.municationwiththecustomer过程大概会发生产品缺陷和招致顾客抱怨。2 greenProcess/proce

4、dureis.pletelydocumentedandacceptablyimplemented.2分绿色流程/程序是完整的并备有证明文件，贯彻情况可以接受。ProcessW川probablynotcauseanyproductfailureand/orunsatisfactory.municationwiththecustomer过程大概不会发生产品缺陷和招致顾客抱怨。3 greenA.pletelydocumentedprocess/procedureisfullyimplementedandmeetsminimumrequirements.3分绿色具有完整的备有证明文件流程/程序，并得到

5、完全地贯彻。Accordingtotheevaluationteamsexpertisetheprocesswillnotcauseanyproductfailureand/orunsatisfactory.municationwiththecustomer依照评估团队专家的意见，过程不会发生产品缺陷和顾客抱怨。N/AgreenN/A项绿色Theevaluationteamagreesthatthisquestionshouldnotbescored.EnterNAintotheScoreboxandexplainreasonsonCOMMENTSpage.评估团队同意不记分的这些问题，记分箱

6、内输进NA,并在注释页解释原因。Questionisnotapplicableforthisparticular.modityprocess对于特殊的商品/过程，问题不适用。NoteTheteammustreachaconsensusoneachquestionscore.注意：每一项问题的打分，团队必须达成一致意见。A-Management/管理管控Comments:注解：TheManagement(e.g.BoardofManagement,PlantManagement,SectionManagement)developsthequalitypolicyforthe.pany,defin

7、esitand.mitsallareasandlevelstoit.Thisallowsspecificqualitygoalsandalsoaqualitysystem(Qsystem)tobeagreedupon.Qualitymustberegardedasanoverallmanagementtask.Themanagementmustconcernitselfwiththefollowingsubjects:提交并详细说明所有范围、级别的公司经营(例如：管理管控部门、工厂管理管控、相关项目管理管控)发展的质量方针。允许已经同意的特殊目标和质量体系。质量必须当作一项全面的经营任务。经营

8、必须涉及它自身具有的如下题目： BusinessPlan*商业相关计划 Comparisonofinternal&externalperformancedata国内外性能资料对照 Businessresults商业成果 Employeesatisfaction员工满意 Customersatisfaction客户满意,Managemendescribestheorganizationalentityinthe.panythatisresponsibleforprofitandloss.管理管控层描述在公司内负责利润和消耗的组织实体。Remark:*=Businessplanmeans:loca

9、lplantperformancetargets注，商业相关计划意味着：当地的工厂执行目标ChecklistOyeAVjew:评审清单总览1Havegoalsbeendefinedandaretheyconsistentlybeingfollowed?是否制定目标，并且始终遵循？1aDoesthesupplierhaveprocesstoupdatetheirbusinessPlan?供应商是否有更新商业相关计划的流程？1bAreobjectivesdevelopedfromthebusinessplan?所有目标是否都源于商业相关计划？2 Isthereaprocessformanageme

10、ntreview?是否有管理管控评审流程？2aAreobjectivesdefinedandcontrolledonalllevels?是否界定和控制所有等级的目标？2bDoesthesupplierperformregularlyscheduledqualityauditsinternally?供应商是否实施定期的内部质量评审？2cDopreventiveandreactivemeasuresderivefromthisevaluation?是否有针对评审（结果）的纠正和预防措施？3 Isthereaprocessforevaluatingthecapabilityoftheestablis

11、hedresources（employees,equipment,methods,material）?是否有流程来评估已经建立的资源能力（如人员、设备、方法和材料）？3aDoestheorganizationidentifyandallocateappropriateresourcesforincreaseofcustomersatisfaction?为提高顾客满意度，组织是否识别和分配适当的资源？4 Isthereaprocessforthemanagementofemployeesatisfactionwithsuitablemethods?是否有合适的方法来管理管控员工满意度的流程？4a

12、Doesthesupplierhaveaprocessforqualityawareness?供应商是否有关于（提高）质量意识的流程？4bDoesthesupplierpromoteanymotivationalactivity（e.g.smallgroupactivity）toassureandimprovethequality?供应商是否推行员工激励活动（例：小组活动）以保证和改善质量？5 Doesatrainingprogramexistwhichsupportsachievingthescopeofbusinessandfulfillmentofcustomerrequirements

13、?是否有支持完成商业经营范围和履行顾客需求的培训相关计划？5aDoesthesupplierhavedocumentedtraininganddevelopmentprogramsforitspersonnel?供应商是否有针对员工的书面化的培训和开发相关计划？5bIndividualTraining:doesthetrainingprogramfittothejobspecifications?个人培训，培训相关计划是否合适于岗位说明？5cWhatkindsofinformationdotheemployeesgetaboutcustomerrequirementsandaboutachie

14、vementofobjectives?在顾客需求和目标绩效方面，员工得到了哪些信息？A1Havegoalsbeendefinedandaretheyconsistentlybeingfollowed?是否制定目标，并且始终遵循？Comments:注解：Goals“arespecificationsforproducts,processes,operationsandservicesdefinedforalllevels.Theseobjectivesarederivedfromcustomerrequirements,the.petitivesituation,thelegalenvironm

15、entandinternalrequirementsaswellasadherencetothezerodefectstrategy目标是.对于产品、过程、操作和所有级别服务界定的规范。这些目标源于顾客的要求、竞争的位置、法定的环境、国内需求以及坚持零缺陷战略。Examples:ppm-data,PPm数据nonconformancedata,不合格品数据qualitycosts,质量成本A1aDoesthesupplierhaveaprocesstoupdatetheirbusinessplan?供应商是否有更新商业相关计划的流程？Comments:注解： Abusinessplan*isadocumentwith.pany-specific,strategicprojectsandgoalstobefulfilledorachievedinadefinedperiod.商业相关计划是一种文件，含有公司特定在某一时期要实现或达到的战略性相关计划和目标。 A,4bsinessPlarrisacontrolleddocument商业相关计划是一个受控文件。Examples:例如： writtenoperatingsystemprocess,书面的运行系统流