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1、QualitymanagementagreementbetweentheVolkswagenGroupcorrhpaniesandtheirsuppliers则AL1stedition-February19932ndedition,revisededition-February19943rdedition,revisededition-September19984thedition,revisededition-September20085thedition,revisededition-April20156thedition,revisededition-October2021TheGerm
2、an-IanguageeditionofFormelQisspecificallybinding.ThecompaniesaffiliatedwithVolkswagenAGpursuantto15etseq.oftheGermanStockCorporationAct(AktG)maydefineadifferentlanguageversionasbindingfortheircontractswiththerespectivesuppliers.Duplication,useanddistributionispermittedonlyforsupplierswithinthesupply
3、chainofcompaniesintheVolkswagenGroup.Copyright.AllrightsreservedbyVolkswagenAG.Published by:VolkswagenAGGroupQualityAssurancePostbox1468/0,38446WolfsburgPrefaceDearSirorMadam,withthisdocumentyouwillreceivetherevisededitionofFormulaQ.concretely,whichcontainsthebasicqualityrequirementsthatweplaceonyou
4、asasupplyingcompany.TheformulaQinconcretetermsandtheapplicabledocumentsarepartoftheinquiriesandmustthereforebeobservedbyyouwhensubmittinganoffer.Newchallengesfromthemarkets,suchasdigitization,datasecurityandsustainability,aretakenintoaccount.Forasuccessfulcooperation,itisnecessarytocomplywiththerequ
5、irementsspecificallydescribedinthisFormulaQwithinthesupplychainincompliancewithopencommunication,qualityrequirements,costanddeadlinediscipline.Dr. Frank WelschHead Group QualityVolkswagen AGWolfsburg,October2021MartinFriesHeadGroupPurchasingSupplyChainVolkswagenAGContentsOGeneralprovisions61 Request
6、offerpreparationandgeneralrequirements81.1 Offerprerequisites81.1.1 Documentation81.1.2 Correspondenceandcontactperson81.1.3 ITsystems91.1.4 .Compliancewithenvironmental,material,statutoryandregulatoryregulations91.1.5 Useofrecycledmaterial91.1.6 RequirementsforsuppliercompliancewithESDregulations91
7、.1.7 Cybersecuritymanagement101.2 Requestdocuments101.2.1 Suppliersdutytoobtaininformation101.2.2 Testequipmentandgauges101.3 Supplierconceptdevelopment111.3.1 Selectingsub-suppliers111.3.2 Logisticsandpackagingconcept121.4 Qualityframeworkagreement121.4.1 Responsibilityinthesupplychain131.4.2 Trans
8、parencyinthesupplychain131.4.3 Accesstobusinessandplantpremisesofsub-suppliers141.5 Externalserviceproviders142 Qualitycriteriaforawardofcontract152.1 Elementsofassessmentcriteria152.2 Safeguardingmeasuresinconjunctionwithawardofcontract152.3 ConceptResponsibilityAgreement163 Cooperationwithsupplier
9、sduringtheproductemergenceprocess173.1 Newpartsintegralqualificationprogram173.2 Qualityplanning173.3 Productionprocessandproductrelease(PPF)183.3.1 Componentsrequiringcertification193.4 Software204 Qualitymeasuresduringseriesproduction21FormelQ-konkret54.1 Ongoingassuranceofprocesscapability214.1.1
10、 Toolmanagement224.2 Productsafetyandproductliability224.3 Productsrequiringdocumentationandspecialverification234.3.1 D/TLDverification234.3.2 Verification-chemicalproducts264.4 Identificationandmanagementofproblems264.4.1 Complaintsmanagement264.4.2 Earlywarningsystem304.4.3 Obligationtoconductown
11、fieldobservation304.5 Continuousimprovementprocess(KVP)304.6 Changemanagement304.7 Layoutinspection314.8 Lessonslearned324.9 Handlingofwarrantyclaimsandspecialsituations324.10 TechnicalSupplierReviews334.11 CriticalSupplierprogram335 Termsandabbreviations35Formel Q konkretFormel Q CapabilityQuality
12、capability suppliersFormel Q Capability SoftwareQuality capability suppliersFormel Q new parts integralQuality program new parts integralSupplier evaluation for continuous improvement Quality, service, price, logistics, environment and innovationThe common quality management in the supply chain Prod
13、uct development0GeneralprovisionsForpurposesofsimplification,theterm“Customerisused(dependingoncontext)torefertotheVolkswagenGroupplantthattakesdeliveryofandinstallspurchasedpartsortothedepartmentinchargeataparticularVolkswagenGroupcompany.TheFormelQpublicationseriesisstoredinthecurrentlyvalidversio
14、nontheONE.KonzernBusinessPlatform(KBP)underWWWinthezlnformationDivisionsQualityAs-suranceFormelQwdirectory.TheFormelQpublicationseriesisavaliddocumentonthetreaty,whichthesuppliersconcludewiththeVolkswagenGroupanditscompanies.ItconsistsofthepresentFormelQkonkretasacross-sectionalagreementaswellasthes
15、upplementaryvolumesFormelQCapability,For-melQCapabilitySoftwareandtheFormelQNewPartsIntegralinclusivetheattachmentbrandspecificsupplements.Thesupplementarypublicationsineachcaseareinkeepingwiththeevaluationandsupportofsuppliersinordertoobtainandmaintainahigh-qualityandsustaineddeliverycapability.VolkswagenGroupensuresthatthesupplierreceivesaccesstotherequiredcustomercriteriaandrequirementsbymeansofactivationontheONE.KBP.Thesemustbetakenintoaccountincalculatingtheoffer.IfthesupplierisenabledontheGr